Today’s service interruption

Between 14:47 und 15:28 CEST, mite was unavailable for many users. In the beginning of the affected time frame, about 5% of all requests could not be fulfilled, at the peak about 40% could not be handled successfully.

No data has been damaged. Nevertheless this interruption had a negative effect besides the unavailablility: We had to log-out all users, so everybody has to log-in once again.

The problem was on us, not our hoster. Right now, we are still investigating, we do not know exactly yet which processes blocked each other. We are very sorry for this interruption. Especially during working hours this is more than annoying. The last downtime has been several years ago ago. But, each interruption is one too many. Again: please excuse us.

Julia in Tech talk