Update, March 7th, 5:18am: Everything went as planned. Good time tracking on the new servers, everyone! Just in case you stumble over a bug: please get in touch with as much details as possible.

Safe, secure and lightning-fast: that’s how mite behaves today and should behave in the future, no matter how fast the user base grows. To make this happen, Sebastian who’s taking care of the technical infrastructure here has been preparing mite for the next step: this weekend, we’re moving the application to a new server cluster. Therefore,

mite will be offline on Sunday, March 7th between 3am and 5am CET. (What time is that for me?)

We’ll update this blog post and keep you posted on Twitter in real time.

Ideally, you won’t notice a thing about the new infrastructure. All your data will stand at your service exactly as it is used to, this goes without saying. Nevertheless, experience shows that in production we might have to tweak the system here and there a little bit to optimize its responsiveness and stability – despite testing, testing, testing up front really thoroughly. Therefore, not only us, but also the team of SysEleven, our new hosting partner, will be extra beady-eyed. Promised. Now, let’s get moving!

Julia in Tech talk

[Update: June 10th, 7:25 a.m.] The regular domain *.yo.lk which was erroneously suspended is now working again. You should be able to access your mite.account under its standard URL. As a matter of course, your data was safe at every moment.

It could take some time for DNS servers all over the world to reflect the unsuspension. If you cannot access your account by now, please continue accessing mite via the emergency domain. We are deeply sorry for these problems, even if we were not responsible directly for them. We know that you depend on mite. We will do everything possible to gain your trust again. Sorry.

Since this afternoon, some users are experiencing problems accessing their account. Our servers are up and running, but there is a problem with our DNS entry. If you happen to be affected, we want to apologize first of all!

We set up an alternative domain, under which you can access your account:
http://youraccountname.appmite.de

All your data will be waiting there for you, of course. If you create new time entries or any other data, it will be accessible again, as soon as the regulair domain address is available again.

Unfortunately, SSL is not available on this backup domain. Please access mite through HTTP as long as we are working to get the domain working again.

We will get back to you via mail with detailed information. At the moment, we assume that a service provider became insolvent and took our DNS entry with him. We’ll keep updating via Twitter.

We are terribly sorry for these problems. Please stay with us!

Julia in Tech talk

Between 16:01 and 17:29 this Sunday afternoon, mite was down for all users due to a power interruption in our data center. We are terribly sorry for this interruption of the service! This shouldn’t happen. We’ll continue to look into the issue, together with the very capable people in Munich maintaining the infrastructure, to prevent something like this to happen again. Again: we are sorry for the inconvenience. Please stay with us.

Julia in Tech talk

Some minutes ago, we pushed an update of the underlying application framework. If you cannot notice anything working differently, we’ll put our thumbs up. Yes, the update speeds up mite a little bit and will help us maintaining the app, but it doesn’t feature changes on a functional level.

Nonetheless, if you happen to stumble upon a bug, please tell us so we can fix it right away. Send us an e-mail which describes the ‘corpus delicti’ as detailed as possible. And don’t forget to include your browser and operating system. Thanks!

Julia in Tech talk