January 14
Yesterday's service interruption
mite has been unavailable yesterday evening, January 13th, starting at 20:05 CET. Most users could access our service again 13 minutes later at 20:18 CET. After 54 minutes, at 20:59 CET, all requests could be served successfully again. Our apologies for this service interruption!
The reason for the downtime was a malfunction in our main data center, run by SysEleven in Berlin, Germany. A hardware node failed. Two of our servers had to be restored from a backup. mite is prepared for such problems. Redundant servers are always running in parallel. We redirected traffic to these, and could therefore limit the downtime to a quarter hour for most users. All requests could be handled once the servers had been restored. Once again: Our apologies for the interruption. At the same time, we'd like to thank the team in the data center for their fast support.
Julia in Tech talk
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